Reference

Privacy clarity before you join

We show you how account details, wallet records, device signals, and support chats are handled before you open your account.

Account dataDANA recordsOVO recordsGoPay recordsQRIS checks
bukti4 Privacy clarity before you join
CONTACT ROUTES

Reach us about your privacy

Privacy questions should go through account-aware support, because we often need to verify the login name, registered phone, or recent wallet reference before changing anything.

Live chat Use live chat from the lobby footer between 09:00 and 23:00 WIB.
Email desk Send privacy requests to support through the contact email shown after login.
Account form Open your profile area, choose support, then select privacy request.
DATA HANDLING

How we protect your account data

Your privacy choices sit inside the same account flow you use for games such as Blackjack, Aviator, Super Bingo, Mega Fishing, and League of Legends markets.

Registration data

When you open an account, we record the details you submit, including login name, phone, and security fields. We use them to identify you during account recovery, profile edits, and privacy requests.

Wallet references

DANA, OVO, GoPay, and QRIS entries are stored as transaction references linked to your account. We use those records to match deposits, review withdrawal checks, and resolve payment questions you raise.

Device signals

We may record browser type, IP range, session time, and device behaviour when you log in. These signals help us detect unusual account access without reading private files on your phone.

Cookie controls

Cookies keep your session active, remember basic preferences, and measure page function. You can clear them from your browser settings, though you may need to log in again afterward.

Retention checks

We keep account and wallet records only as long as needed for operations, dispute handling, security checks, and legal duties that apply. When records are no longer needed, we remove or separate them.

Change requests

You can ask us to correct profile details, explain a record, or check a support transcript. We verify account ownership first, then reply through the channel attached to your account.

Questions about your data rights

These answers focus on privacy requests we actually handle: account data, wallet records, cookies, device signals, support transcripts, and correction steps. If your question involves a live wallet issue, include the payment rail and approximate time so we can trace it faster.

We collect the details you enter during registration, such as account name, phone number, password fields, and security settings. We also attach login records and support messages to your account history.

No. We only handle the payment reference needed to match a wallet action to your account. Your broader wallet app history, contacts, and unrelated balances are not part of our account records.

Device and session data helps us recognise normal account use and spot unusual login attempts. This may include browser type, IP range, session time, and pages used during the logged-in visit.

Yes. Contact us from the logged-in account form or support channel, then tell us which field needs correction. We verify ownership before changing phone details, profile records, or linked support references.

Cookies keep your session working, remember simple preferences, and help us understand whether pages load correctly. You can clear cookies through your browser, but the site may ask you to log in again.

We keep records for operational needs such as transaction matching, withdrawal checks, account security, support disputes, and duties that apply by law. When records are no longer needed, we remove or separate them.

Use live chat from 09:00 to 23:00 WIB, the logged-in account form, or the contact email shown inside your account. Include your account name and the data topic you want us to check.